Human Resource Management Systems & AI Virtual Assistants

Human resource management systems (HRMS) are like artificial intelligence (AI) virtual assistants such as Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, and Google Assistant. They help reduce labour costs, increase productivity, and optimise business processes, among other benefits.

Of course, the only difference is that HR technologies don’t understand natural language voice commands. However, such software solutions can automate routine HR tasks like how an AI assistant automates basic customer service or sales interactions.

Read on to find out the common ground of HR software and artificial intelligence programs.

1. Both Reduce Labour Costs

AI virtual assistants can significantly reduce operating costs. According to a study published in Chatbots Magazine, bots help cut customer service expenses in companies by 30%. An automated chatbot can replace sales, scheduling, and customer support professionals, allowing businesses to have leaner service teams.

Organisations that invest in HRMS can also save a great deal of money. How is that possible? Because like AI Chatbots, HR technologies likewise eliminate the need for hiring additional people. Human resource professionals can efficiently handle several HR routine tasks via the platform, including: 

• payroll processing
• recruitment and onboarding
• time and attendance management
• employee performance assessment

Not only does the business processes become more manageable, but the HR team becomes freer of paper wastage. Human resource management software stores employee data, policies, forms, checklists and other essential documents electronically, thus reducing the unnecessary paper costs.

2. The Promises of Productivity

Both AI-powered virtual assistants and human resource management systems can make a difference in the workplace. They can improve enterprise productivity and streamline operations by bringing humans and technology together.

Specialised AI assistant software offers real workplace productivity gains. They allow automation of workflow tasks in sales, marketing, HR and recruitment, customer service, and other business departments.

Not to mention that digital assistants can access enterprise information from a variety of sources without requiring employees to switch from system to system. This flexibility has a massive impact on boosting productivity across every organisation. 

HR solutions also offer the promise of workplace productivity. A cloud-powered human resource system gets rid of paper-based and manual transactions and keeps clerical tasks at a minimum. The tool provides a central hub for information, which anyone can access and update simultaneously.

With HRMS, human resource professionals can free themselves from time-consuming tasks. For example, there’s no need for them to sign a pile of leave requests for approval because the software lets HR staff and employees approve and apply for leaves respectively with ease.

3. HRMS & AI Improves Work Quality

Work productivity and quality are intertwined. What happens when marketing professionals are busy checking emails and scheduling meetings instead of doing the real and actual marketing work?

The same thing applies to HR teams. The quality of their work may be compromised when they spend more of their time on lesser priority tasks, such as compiling employee data, printing forms, and maintaining personnel documentation.

Thankfully, artificial intelligence tools and human resource software can be beneficial in the pursuit of higher work quality. Both technologies boast big capabilities that can help companies take the next step toward growing their businesses.

Next-level AI virtual assistants, in particular, not only answer queries via voice commands but also assist users in many ways. Some intelligent digital agents can schedule meetings and set appointment reminders on behalf of the user, identify landmarks, and translate foreign languages, among other tasks.

HR platforms, on the other hand, offer a lot of things that can boost the team’s efficiency. They ditch the paper pile, speed up the hiring process, improve workplace communication—and it’s all thanks to the software’s centralised system.

4. Possible Product/Service Integration

The best thing about human resource management systems and digital assistants is that they can grow with the business. They allow integration with other products or services, which also essentially reduces operational costs and risks in scaling operations. 

Let’s take chatbot solutions as an example. Business owners can integrate their existing Chatbots into customer service platforms, e-commerce websites, social media applications, and even other existing internal systems, like HRIS or HRMS.

The same goes for human resource software. HR teams can integrate various types of software with their central system, including payroll, recruitment, time, attendance and scheduling, learning and development, and benefits administration.

Summing It Up

Smart assistants and HR systems can make a great addition to every company’s arsenal. By bringing together the best abilities of humans and technologies, they help companies adapt to and embrace digital environments and more importantly, technological innovation.

More specifically, both technologies help avoid data silos and streamline wide-ranging business processes. Add up the fact that they allow automation of time-consuming tasks, replace manual transactions, enable smart notifications, improve workflows, and provide timely and precise results, among many other things.