Salesforce Testing is the process of testing various Salesforce functions to ensure proper performance, security, and efficiency with CRM. However, due to the extensive integration abilities of Salesforce CRM, the functions can become quite complicated, making the testing process extremely time-consuming and complex. This is why businesses are moving towards AI-powered test automation solutions.
Automated testing has several advantages when it comes to Salesforce CRM testing for business needs. It helps businesses achieve their customer service and experience goals BY improving the overall efficiency of the Salesforce CRM.
What Is A Test Automation Platform For SalesForce?
A test automation platform is an AI-powered automation tool that simplifies Salesforce testing processes. The platform uses intelligent sophisticated algorithms to automate time-consuming testing processes for the Salesforce CRM. Here are some key advantages of Salesforce testing automation.
- Faster Testing: Automated Salesforce testing improves the overall testing speed. Several time-consuming tests get expedited, and therefore, you can see a significant boost in testing speed.
- Error-Free Testing: Automated testing doesn’t require manual reporting and testing. So the chances of human errors are zero when you have an efficient automation platform for salesforce testing.
- Increased Overall Performance: With automated testing, the overall performance of your Salesforce functions is improved. This allows you to improve customer retention and overall customer experience.
- Business Security: Automated testing reduces human effort, eliminates errors, and improves the performance of salesforce functions. Therefore, a business experiences better business security and data security with an automated test platform for Salesforce.
There are several other advantages of having an AI-powered automated platform. However, these benefits are mainly dependent on the type of platform you purchase. Salesforce testing is a crucial process that allows businesses to provide a better customer experience. Therefore, it is important to choose the right platform for automation.
Here are some key features that you should look for when you purchase your test automation platform.
Key Features Of An Ideal Test Automation
No Code Testing
Test platforms that do not require any type of coding are essential for modern businesses. This allows managers to quickly use the platform and conduct automated tests, even if they don’t have any coding knowledge. So, both business users and IT teams can use the platform with ease.
Self-Healing Features
AI-powered platforms with self-healing algorithms ensure maximum test efficiency for Salesforce. With self-healing scripts, the platform can automatically conduct impact analysis and make changes to the script according to the results.
End-To-End Testing
An ideal test platform must have an end-to-end testing feature that ensures seamless testing across all integrated applications and technologies. This feature allows businesses to easily test all salesforce functions without having to make changes for every application.
Reusable scripts
You must also make sure that your platform supports reusable scripts for both Classic and Lightning modes. With reusable scripts, you can save a lot of time as you don’t require separate scripts.
Conclusion
These are the four key features an ideal test platform must have. When you have an efficient test automation platform for Salesforce, you can ensure maximum performance, zero errors, and easy test management. Therefore, if you are looking for a test automation platform, you must make sure that the platform has the above features.
About OpKey
OpKey is a leading test automation service provider that covers all major platforms like Salesforce, Oracle, SAP, and Ms Dynamics. The platform is highly user-friendly, and it ensures maximum speed, risk mitigation, and cost reduction with your Salesforce testing processes.