In the recent past, there has been a huge surge in cloud computing technologies. One such technology that has created a significant impact in the computing world is Salesforce. Here we will discuss what Salesforce is and how it has revolutionized the corporate industry. So, stay connected with us and read the article until the end.
What is Salesforce?
Before answering this question, there are a few things that you must understand. So, let’s define them, so that understanding salesforce comes easier for you.
What is SaaS?
SaaS is a short form of Software as a Service. It is a cloud computing network, which means the services are delivered from a web browser to an app. Some examples of SaaS are Netflix, Spotify, Gmail, and many others.
What is CRM?
CRM stands for Customer Relationship Management. All businesses have some sort of CRM attached to them.
Now let’s define what Salesforce is?
Salesforce is a SaaS-based CRM tool that intends to bring the company department on one page. It manages your customers by focusing on who your customers are, what interactions they have with you, and what products they have bought.
The platform is used by the sales, service, and customer support teams to interact with their customers. The best thing about this tool is that it improves your interaction with each other and makes communication easy with the customers.
How Was Salesforce Developed?
Before the introduction of Salesforce training for beginners, CR solutions were managed on the company’s servers. It clearly shows how hectic, costly, and time-consuming this process would have been where companies had to manage their own CRM solutions. It took months and years to set up such systems, and the cost went up to millions of dollars. Even once they were set up, they were hard to use.
So, the companies started thinking about a productive solution to your problem. That’s when an affordable CRM software, i.e., Salesforce, was developed.
Benefits of Salesforce
Salesforce comes up with plenty of benefits. Let’s discuss a few of them.
Salesforce is a cloud-based system, which means your team can use it from anywhere, anytime. All they need is internet access.
Salesforce is affordable. It offers a wide range of capabilities. Whether you are at the start of your business or have grown your business to the next level, you can use SalesforceSalesforce.
The Software easily integrates with 3rd party apps. You can either integrate it with Gmail or with accounting software.
In addition to these are many other benefits as well.
Having understood everything about SalesforceSalesforce, you might be now thinking of getting Salesforce training. Let’s discuss everything you need to know about Salesforce training.
Salesforce training is divided into different categories, such as Salesforce Admin Training, Salesforce Developer Training, Salesforce End User Training. Let’s discuss them.
Salesforce Admin Training
Salesforce admin training focuses on providing a complete understanding of the Salesforce platform. It covers everything starting from the setup, configuration, maintenance, and deployment of applications. Salesforce admin training provides a comprehensive approach to the following things.
- Creating a salesforce environment for your organization, configure changes, and move data as per client requirements.
- Customizing Salesforce applications and extending functionality with custom apps and objects
- Importing/exporting and maintain data
- Creating dashboards and reports and providing analytics for your business
- Setting up automation and implement workflows.
Salesforce Developer Training
Salesforce developer training covers the following things.
- Custom Force.com code
- Custom triggers for targets in records
- Managing custom data
- Custom Lightning Components
- Surface Lightning Components and Applications
Salesforce End User Training
Salesforce end-user training targets sales, marketing, and support teams to gather them on the Salesforce platform. It provides you a robust understanding of various Salesforce clouds and marketing clouds.
It will help you how to learn salesforce, learn the power of analytics, create sales reports, and add information related to account, contact leads, and opportunities. In addition to that, end-user training also provides an overview of tools such as salesforce knowledge and communities to make sure that you are connected to resources in the future.