What are the Advantages of VoIP?

Voice over Internet Protocol (VoIP) is gradually taking over from traditional phone systems and is growing as a popular mobile phone calling alternative. VoIP helps you make calls through the internet and is commonly known as IP telephony or Internet telephony. 

VoIP operates by converting traditional phone calls into updated data that can travel over the internet. Besides audio calls, you can use VoIP for other services including, file sharing, instant messaging, and video calls. There are different VoIP reviews and applications available – some incorporated with popular web browsers and others as stand-alone products.

Here are some benefits of VoIP 

Reduced Costs

Cost reduction is crucial for every business, whether established or a start-up; therefore, you have to take advantage of every opportunity. You can save your business expenses significantly by utilizing a VoIP phone system since you only pay for an internet connection. With VoIP equipment, all calls, whether international or local, are free. 

Accessibility

A VoIP phone tool differs significantly from an ancient phone system. It doesn’t matter where you’re calling from when using a VoIP system. Whether you’re reaching out to your head office from another side of the country or rather the world, communication is very much possible as long as you both have an internet connection.

All you need to do is sign into your broadband account, and you’re good to go. If you’re often out of the office and would like to stay connected, you can do so at a reduced cost. VoIP offers many conveniences compared to landlines.

Flexibility

VoIP is relatively flexible compared to Private Box Exchange (PBX). When using a private internal phone network, you can only add a limited number of phones to the system, depending on the number of lines available. When using VoIP, the only limitation is bandwidth; hence you can create a large number of connections.

Portability

With a traditional phone system, your phone is fixed to one location. When you’re leaving, it will be challenging to carry the phone system with you. One of the VoIP advantages is you can carry your phone services wherever you go since it does not depend on a physical line. As long as you can access an internet connection, you can access VoIP services anywhere without worrying about physical limitations. Furthermore, you will not have to seek the help of a phone technician since you’ll hardly experience difficulties.

Easy to Customize Features

Another good thing about using VoIP is that you can access a long feature list to choose from for your services. You can opt to incorporate your service with several devices and access your messages from wherever you’re. This makes it easy to reply since you’re readily available. You can also add features you find fit by clicking a few buttons. 

VoIP gives you Full Control.

When it comes to the VoIP phone system, you control how and when your phone rings. You’re not tied to the telephone company’s decision. You’re free to choose when and how you will interact with incoming phone calls, and you have an option of selecting different ways of forwarding your phone calls to your location. 

Easy to Install, Configure, and Maintain

VoIP phones are straightforward to install, even if they’re not so technically savvy. You don’t need a phone technician running up and down your office to connect wires; an IP phone uses virtual plug-and-play. Hosted VoIP software makes adding new users quite simple, while the web portal makes adding, changing, and moving your system configurations much more straightforward. 

With so much simplicity, maintenance is easy and does not require any professional support.

Reliability

Sometimes, you may experience internet downtime for whatever reason. While VoIP phones require internet to operate, they’re highly reliable in that you can forward calls to mobile phones and other devices in case of lack of internet. The call forwarding option is also beneficial as you don’t have to stress about power outages and weather challenges like in the past.

Network Flexibility

With VoIP, your IT team gets to enjoy the fact that the system does not rely on a particular technology layout. Whether you’re using SONET, Ethernet, ATM, or Wi-Fi, they can all be used as your network foundation. 

VoIP eliminates the complexity of ancient phone networks. This gives room for a standardized implementation approach that supports different types of communication while tolerating faults and requiring reduced equipment management.

Bottom Line

The phones’ future is VoIP, and you should let your business evolve. VoIP provides excellent competitive advantages, including mitigating security threats through encryption and advanced identity management. Hosted VoIP services operate 24/7 to ensure their networks are safe, hence no need to stress about security.