Salesforce Administration is an exciting career path that places you in the middle of everything customer relations management for your company. You get to develop your creative and problem-solving skills on a regular basis. However, many people often make preventable mistakes while walking this path. Some don’t even know the steps required in the first place. This article will help you understand the fundamentals of a Salesforce admin job today. Make sure you read to the end.
A Salesforce admin understands the intricacies of the Salesforce CRM platform. So, they ensure their company maximizes the platform’s available options. They help employees at different levels engage with the platform effectively. When new features roll out, they help the company transition seamlessly into optimal functionalities.
For day-to-day operations, a Salesforce admin sets up dashboards for users and solves their problems, schedules user reports, sets up email triggers and alerts when a given condition is met, freezes and resets user passwords, streamlines workflows for sales teams, etc.
The salary of a Salesforce admin job is one of its biggest attractions. In India, a Salesforce Administrator’s salary with less than a year of experience to 7 years ranges from ₹ 2.5 Lakhs to ₹ 10.3 Lakhs with an average annual salary of ₹ 5 Lakhs. And in the United States, the average salary is about $81,000 a year.
There is enormous demand and a wide range of job opportunities. Many companies today, small and large, need an efficient CRM platform to leverage their online presence. And a lot of them are choosing Salesforce because it is smart and user-friendly. These firms require the services of a Salesforce admin. It is estimated that about 4.2 million more Salesforce admin jobs will be available by 2024.
Becoming a Salesforce admin implies that you have passed your Salesforce admin certification examination. Here is a simple but effective 3-step process to preparing for a Salesforce admin job.
1. Take the Salesforce Administration Course
You require knowledge of Salesforce administration first. So, you should sign up for a Salesforce admin course from a reputable training institute such as CRS Info Solutions. These institutes will put you through topics like “Configuration and Setup” and “Sales and Marketing Applications” and make you exam ready within time.
2. Take on Salesforce Administration Projects
The Salesforce admin job is practical. It is about creativity and solving problems. So you need to practice well before you get a job. The Salesforce training institutes will also help you here. Their projects give you firsthand experience of working as a Salesforce admin professional.
3. Take the Certification examination
Taking 60 questions, in 105 minutes, at $200, with a 65% passing grade, Salesforce admin certification gives you official recognition as a certified Salesforce admin. In case you don’t make it in the first attempt, subsequent attempts cost $100 each. Along with certification exam, one must prepare for Salesforce interview questions that will be asked on the basis of real-time work assessment.
Salesforce admin jobs are one of the most promising in the market. And to land one of these roles is not necessarily a hard nut to crack. All you have to do is keenly apply the tips highlighted above and you have a chance of clinching this job.
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