A Complete Guide to Hospitality Technology in 2022

Hospitality is one of the oldest professions, predating even the Bible. The word itself is used to describe welcoming strangers and providing them with a safe place where they can rest and recover.

But hospitality is not of the past. If anything, the world needs more hospitality today than ever before. In the coming year, businesses will have to host many guests. They need the right hospitality technology to ensure each one is happy.

Keep reading to discover the newest tech trends in hospitality and how your business can enjoy them.

Mobile Check-in and Checkout

In the future, mobile check-in and check-out will be the standard for all hospitality businesses. Guests can use their smartphones to book and pay for services and check in and out of their rooms. This will make the check-in and check-out process much faster and easier for guests and save businesses money on staffing costs.

Personalized Guest Experiences

Hospitality technology will be all about providing customized guest experiences. Guests will want to feel like they are staying at home away from home and expect every need to be anticipated and met.

Hotels must assess guest preferences and deliver tailored itineraries and services. This means that old ways of providing hospitality must be replaced with focusing on giving each customer a unique experience.

Intelligent Room Controls

The technology used in hotels will be better than ever, with intelligent room controls being one of the most exciting changes. With these controls, guests can change the temperature and lighting in their rooms and even use voice commands to call for room service.

This will improve the guest experience because they won’t have to look for the right button or wait for someone to bring them what they need.

Augmented Reality: Hospitality Technology

Augmented reality (AR) is a new technology that will impact the hospitality industry in the following years. AR could change how hotel guests interact with their rooms and surroundings, from checking in to ordering room service.

AR may give guests real-time information, such as maps and directions, and create virtual experiences. As AR becomes more common, it will become standard in the hospitality industry. This will change how we experience hotels and other places.

Connected Devices

In a few years, all hospitality will have connected devices to give better service to their customers. This way, guests can use their smartphones to book rooms, check in, and even order room service.

Also, there are a lot of new apps that will help guests find the best restaurants and book tours and activities. And, of course, all this will be done with the help of artificial intelligence.

Virtual Concierge

More and more people will use virtual concierge services. They will be used to give guests a more personalized and unique experience.

These services will be able to make suggestions for restaurants, activities, and tourist destinations in the area. Also, guests can use virtual concierge services to make dinner reservations.

Conference Facilities With Advance Technology

Conference facilities are vital to the hotel industry because they allow guests to network and collaborate.

The most recent technological advancements can make conference facilities more effective and efficient while also developing an atmosphere that is more pleasurable and cozy for attendees.

Business and Market Intelligence

Despite the young age of the Internet of Things (IoT) and big data, they are anticipated to play a vital role in the hotel business soon. Hoteliers can use these technologies to collect vast amounts of data about their guests and preferences. This data can improve the guest experience, target marketing campaigns, and increase revenues.

Staff Collaboration Software

Staff Collaboration Software is a technology that allows hospitality staff to work together more timely. It is a cloud-based system that stores all the data and guest information in one place; This allows staff to access the information they need.

The software lets employees talk to each other, share files, and work on projects together. The software is constantly updated with the latest features and security measures to keep the hospital’s data safe.

Property Management System

One of the most exciting advancements is in the area of hotel property management systems. These systems are getting more advanced, with a wide range of options that can simplify processes and enrich visitors’ stays.

Popular services include online booking, automatic check-in/check-out, and real-time room availability updates. This technology also helps connect hotels to Airbnb. With so many benefits, it’s no wonder that hotel property management systems are becoming more and more popular.

Hotel Internet Speed

The internet has been an amenity in hotels for some time now, but the speed and quality of hotel internet have improved. In the past, hotel internet was slow and unreliable, but now there are several ways to get fast, reliable internet in your hotel room.

In the future, hotel internet speed will continue to improve, making it easier to stay connected while you travel.

High-Tech Lounges

High-tech lounges will grow popular in hospitality because they let guests relax, work, and stay connected. These lounges will have comfortable seats, many outlets, fast Wi-Fi, and giant screens where people can work or watch TV.

Ready to Explore the New Trends?

What does the future of hospitality technology hold? According to “A Complete Guide to Hospitality Technology in 2022,” we can expect big things. In a few short years, there will be significant changes to how we book travel, talk to guests, and run our properties.

Property owners and managers must embrace new technologies and trends to stay ahead of the curve. So, what are you waiting for? Get started today and make sure your property is ready for the future.

Are you interested in learning more about the latest technologies? Check out our other blog posts for more information.