Cell phone Sims are ordinarily utilized in the expanded illegal activities all around the globe. On the off chance that there is an unidentified sim enlisted under your Iqama and you have no clue about it, and it has been utilized for some illegal activity then you certainly are in a tough situation while living in KSA which applies severe rules for the individuals who are living with iqama in the nation
In KSA CITC and Mobile companies provide a facility to the resident to check the number of mobile phones sims registered under their IQAMA by just putting the IQAMA details in the required columns and provides the facility to cancel the sim under an IQAMA. Iqama Should be Valid. You can check Iqama validity here. If your Iqama is valid, it will also make you eligible for a family visit visa. You can check this link for all the procedure of how to apply for Family visit visa
HOW TO CANCEL SIM CARD UNDER AN IQAMA ONLINE:
As an Expat in Saudia, If you want to cancel a sim which is registered under your IQAMA, then you must follow the below procedure to check the sim details under your IQAMA.
1– First go to the portal of CITC.
2– Now select your preferred language and continue.
3– First you must register to CITC by following the below procedure
4-Select the person type as an “Individual”
5– Enter the IQAMAnumber and dateofbirth of the person who wants to check sim details
6– After that, put your phone number (registered at Abshar) in the required column.You will receive a verification message on your phone number.
7- Put the verification number in the required column and add an email account.
8– Now click on the tab of “COMPLAINTS” and then further click at “MyCOMPLAINTS” to continue the process
Here: “MY COMPLAINTS”
9– After you reached to “MY COMPLAINTS” click on submit new complaint.
10– Now choose cancelling number further after selecting complaint.
11– A new window will be opened in which you have to put some personal information like network provider company or phone number or your nameto continue the complaint.
12– Now click on the Send button to start the process of complaint. After you click on send button your sim provider will get the notification that you requested to cancel the sim and in a duration of 5days this sim will be cancelled.
HOW TO CANCEL SIM CARD UNDER AN IQAMA AT NETWORK PROVIDER COMPANY:
If you filed a complaint to block or cancel an anonymous number under your IQAMA and still after 5 days, the number is active or showing online status on the CITC website then it can be messy for you because in any case if the number is using in some illegal activity the first person who will be questionable by the police will be the person whose IQAMA is used to register the sim. So, to save yourself from crisis you must do some effort to cancel the sim under your IQAMA.
1– Firstcall the helpline of Sim network provider company and tell them that there is an anonymous and suspicious sim under your IQAMA. Below there is a list of helplines of network provider choose your network provider and call them to carry out the cancellation.
| NETWORK PROVIDER | HELPLINE |
| STC OR SAWA | 900 |
| ZAIN | 959 |
| MOBILY | 1100 |
| LEBARA | 1755 |
| VIRGIN | 1789 |
| FRIENDI | 166000 |
2– Now after filing the complaint visit the nearest network provider of your SIM and tells them the complaint number issued by the helpline.
3– After visiting the nearest network provider you will be asked a copy of your IQAMA, Id cardto verify the sim is under your IQAMA.
After visiting the network provider center, SIM under your IQAMA will be blocked or cancelled within a time of a few hours or days.
