To give timely and reliable HVAC service, you require the best hvac dispatch software. Boost efficiency with automatic programs plus timetables.
- Assign the right person for the right type of job.
- Consider the specific skills or qualifications of the technician when assigning tasks.
- Optimize by using the right vehicle with the right tools you need.
- Set opening times and optimal lunch breaks for each technician.
- Save on fuel and increase your workforce by starting or ending routes from different locations.
Contents
Real-Time GPS Tracking & ETA
- Watch in real-time how the daytime HVAC service appointments go.
- View the location of your technicians with GPS
- Consider delays plus inform clients promptly
- Fulfill last-minute requests without hassle or disruption to existing programs and courses
Add Proof of Service to Tasks
- Save digital signatures, photos, and notes in the mobile app.
- Eliminate paperwork and improve accuracy with digital documentation.
- Use Proof of Service as the last step for your field teams and seamlessly address client demands.
Plan hebdomadal schedules
- Prepare up to 5 weeks at a point and have complete control over the management of your assignments.
- Manage contractual commitments and regular meetings.
- Create efficient multi-week schedules with all time, day, and date constraints.
- Easily find new jobs to make the most of flexible customer accessibility options.
Equip your team with a mobile app
- Send routes and timetables directly to the driver’s mobile device.
- Reduce location errors with orders, timetables and navigation in one app (iOS and Android).
- Changes in the middle of the route are immediately reflected on the drivers’ screens.
- Easy to use application with low data consumption.
- Prepare more clients and scale up your HVAC business.
- Faster preparation and efficient programs are essential to growing your help business.
- Serve 20% more clients with the same workforce
Attract more customers, streamline operations, increase billable hours through better planning and efficient way preparation by your dispatchers.
- Produce accurate arrival times and customer notifications
Improve your customer knowledge with practical plans and information sent to their mobile devices before your arrival.
- Minimize travel time to clients plus save on gas and mileage
Reduce the event your HVAC specialists spend on the road and save on gas costs.
- Scale profits by planning according to work priorities
Minimize the time you spend traveling to places and instead allow last minute work for up to 5 weeks at a time.
Be responsive, improve your rating.
The mobile field service management resolution helps commercial assistance providers easily improve customer service. At the same time, it automates processes that improve productivity and effectiveness. This is the formula for revenue growth.
- Answer emergency calls quickly with a clear view of your fieldwork – which technology is closest to you, who has the right skills for the job?
- Improve potency (billing) by 20-30% in the first six months by automating scheduling and scheduling functions.
- Improve first-time problem resolution by 60–75% by giving field workers instant access to information and expertise from the field.
- Use a self-service client opening for duty applications and help tracing to reduce administrative burden and give differentiated client service.
- Introduce new services quickly and easily with custom fields and workflows.
- Document safety and regulatory compliance with geo-stamped and time-stamped photos and videos from your workplace and editable forms.
- Plan the right crew for the right job with Smart Scheduling.