Trying to figure out which auto insurance company is the best fit is sometimes tough. While they may seem alike on the surface, it becomes clear that different companies offer different experiences with a little investigation.
Getting an auto insurance policy is an investment. It is a way to protect the health and the assets of drivers. Accidents are going to happen, but the kind of auto insurance a person has can be, quite simply, life-changing. An excellent insurance policy can protect the car and the health of the driver and passengers. Bad insurance can leave the driver in a terrible place medically and financially.
One auto insurance company that often ranks high in customer service satisfaction is Travelers. It has some unique features that make it a great choice for many people. Travelers’ insurance reviews often focus on the relationship between agents and customers and how that facilitates a better experience. Here are a few more things to know about Travelers auto insurance.
They’ve Been a Company for a Long Time
Travelers has been a company for more than 165 years. It began providing accident insurance in 1864 and issued its first car insurance policy in 1897. James G. Batterson founded Travelers in 1864 and served as president until he passed away in 1901.
Since then, Travelers has grown and expanded to include many different types of insurance. In 2004, Travelers merged with The St. Paul Companies.
Customer Service Is Key
While some people like filing claims online, many get frustrated and struggle to understand all the aspects of the claim process. Travelers place a lot of emphasis on having informed and expert agents in place to help people with their policies and with filing claims.
It can be reassuring to go through the stressful process of dealing with a claim with an agent in person. A real agent is much easier to trust than an impersonal website. Travelers believes in providing personal support every step of the way. They also integrate technology for those who want and need it, but not at the expense of in-person support.
An International Company
Travelers is one of the biggest names in the insurance market, offering many other products besides auto insurance. Its trained agents and insurance brokers work with policyholders all across the US. Travelers also operates in Ireland, the United Kingdom, and Canada.
In today’s global economy, more people than ever are on the move. A company with international experience is an asset to customers who move often or travel a lot. Travelers has been around for a long time in the insurance business. Travelers policyholders can benefit from combining their auto policy with other insurance policies. This helps them save big.
A Great Choice for Young Drivers
Travelers stands out from other companies in another unique way. When people searching for auto insurance compare car insurance quotes, they’re often surprised to discover how difficult it is to insure young drivers.
Young drivers are notoriously expensive to insure. Based on statistics, they are more likely to get into accidents or struggle with inattentive driving. Industry insurance rates reflect this. Travelers offers many discounts for younger drivers. There is a good student discount and a driver training discount for drivers who complete an approved course.
New drivers can also get a discount. The safe driver discount can be a great encouragement to focus on safety since it rewards drivers who don’t get into accidents.
New Car Friendly
Getting a new car is fun and exciting at first until insurance rates shoot up. Many companies charge a higher premium for brand–new cars. Travelers offers a discount of 10 percent on cars that are less than three years old. For drivers who buy or lease electric or hybrid vehicles, the savings can be significant. Travelers also provides a discount for hybrid and electric vehicles.
Get to Know Travelers Better
The best way to get to know an auto insurance company is to speak with an agent. Insurance agents can provide auto insurance options. They will describe the different kinds of coverage, and go over all the discounts to provide a prospective customer with a quote.
It’s also important to build a relationship with the company, and Travelers understands this. That’s why it continues to focus on the personal relationship between company and customer despite its size.
A little extra effort upfront to get in touch with agents and get auto insurance quotes from several companies is worth it.